Description
Nixxis is a publisher of contact centre software that boosts productivity,offering solution for profitable customer interactions at competitive prices.
Nixxis Contact Suite is the last generation unified contact center software solution. It transforms your call center operations giving a single, unified platform for a full breadth of customer contact capabilities for inbound, outbound, voice portal, Internet contact, multichannel self-service and proactive contact capabilities and collaboration functionality. NCS will enhance business processes throughout your organisation by incorporating some of the industry smartest functionalities like profit based routing, multi-wave campaigns or team overflow. It combines with the latest feature-rich, high-availability, next-generation IP communication platforms and exclusive Amazon based cloud services enabling you to benefit from the highest possible flexibility in service allocation combined with industry leading profitability and productivity components.
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